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1. Collected Data RPM Polat Makina collects the following personal data to provide better services to our customers and continuously improve our products and services:

First name, last name
Contact information (phone number, email address, delivery address, etc.)
Order details
Payment information
Website and application navigation and usage data

2. Data Collection Methods Personal data is collected directly from our customers through RPM Polat Makina’s website, mobile applications, customer service, and physical stores.

3. Purposes of Data Use The collected personal data is used for the following purposes:

Processing and delivering customer orders
Providing customer service support
Improving our products and services
Engaging in marketing and promotional activities
Fulfilling legal obligations

4. Data Retention Period The collected personal data is retained for the minimum period necessary to fulfill the processing purposes and in accordance with relevant legal regulations. This period may vary depending on the nature of the data and the purpose of processing.

5. Data Sharing Personal data is shared only with third-party service providers with whom we have contractual relationships and as required by legal obligations. RPM Polat Makina takes necessary security measures to protect personal data and strives to maintain the confidentiality of this data.

6. Data Subject Rights Data subjects have the following rights regarding their personal data:

Learn whether their personal data is being processed
If processed, request access to the data
Request correction of incomplete or inaccurate data
Request deletion or destruction of data if the processing conditions are no longer valid
Request notification of the above actions to third parties to whom the personal data has been transferred

7. Security Measures RPM Polat Makina takes necessary technical and administrative measures to ensure the protection of personal data. Our data security measures are continuously updated and monitored.